Site Reliability Engineer

We are looking for a Site Reliability Engineer with a strong technical background in Software Engineering to help us bootstrap our brand new Engineering Support team. In this role, you will participate in the 24/7 on-call rotation to help us troubleshoot any live incidents we may face, while also directly contributing to a few key projects aimed at improving the development and operational experience, scalability and reliability of our product.

Proactive monitoring of all our systems and services.
Participation in incident response 24/7 on-call rotation.
Documentation of incident postmortems.
Efficient and timely incident communication, including external communication.
Implementation of preventive measures identified in previous incidents, including occasional contributions to our services.
Promote a culture of transparency and collaboration with development and infrastructure teams to raise awareness and address known reliability, availability and performance bottlenecks.
Communication with external service providers.
Definition, proactive collaboration with other teams and execution of a wide range of projects aimed at improving the development and operational experience of our systems and services.
Definition, proactive collaboration with other teams and execution of a wide range of projects aimed at improving the performance and reliability of our systems and services.

5+ years of experience in Software Engineering, working with relevant technologies.

Proven experience developing software solutions using Go and Typescript, as well as working with event-driven architectures and distributed systems.

Proven experience participating in on-call rotations and troubleshooting live production issues.

Experience working with PostgreSQL and developing scalable and performant data solutions.

Experience working with Kubernetes and Google Cloud Platform.

Experience automating workflows using tools like Terraform.

Familiarity with concepts such as rate limiting, caching and cloud networking.

Knowledge of software architecture and design principles.

Excellent problem-solving skills and the ability to work independently and as part of a team.

Strong communication skills and the ability to mentor and lead junior engineers.

Passion for technology and willingness to learn and adapt to new technology trends.

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