Principal Backend Engineer

Within engineering, the Observability team builds products that enable customers to understand the health and performance of their applications and infrastructure in any environment. We provide tools to instrument code, ingest observability data into Grafana Cloud, visualize it in an intuitive way and reduce MTTR for problems. The backend team is responsible for building multi-tenant, robust and highly scalable distributed systems that power the Observability solutions.

Drive technical and business strategy in the Observability department.
Influence the product roadmap. Drive innovations from ideation to customer adoption.
Drive system design. Create design documents, collaborate within and across teams.
Work with your team to deliver new features, then use the results to iterate and improve.
Build and operate critical systems. Own their reliability, performance, and availability.
Participate in on-call rotations.
Mentor and support other team members.
Strive to become a subject matter expert for observability products and systems.
Gain a deeper understanding of our cloud product, our customers and get to know the codebase of a large distributed system.

You are a motivated self starter with a bias towards action.
You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs.
You have experience delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way.
You have experience in building and deploying SaaS software on any one of the cloud providers like AWS, GCP or Azure.
You have experience with Kubernetes.
You have been responsible for operating production services and organizing/participating in on-call rotations.
You actively mentor other team members, identifying areas for focus and improvement.
You like to share your knowledge by creating blog posts, giving tech talks at meetups and conferences.
You’re curious and enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work.